osTicket is having trouble fetching emails from the following mail account:

User: info@nordwest.freifunk.net Host: mail.ffnw.de. Error: Can not authenticate to IMAP server: [AUTHENTICATIONFAILED] Authentication failed.

9 consecutive errors. Maximum of 5 allowed

This could be connection issues related to the mail server. Next delayed login attempt in aprox. 10 minutes

https://support.ffnw.de